SYURYA, R.; SEMMAILA, B.; RAMLAWATI, R. THE ROLE OF CUSTOMER SATISFACTION IN MEDIATING THE INFLUENCE OF SERVICE QUALITY ON PARTICIPANT LOYALTY (CASE STUDY AT THE SIDRAP BRANCH OF THE EMPLOYMENT SOCIAL SECURITY ADMINISTRATOR AGENCY). LAJUMEN: Lajagoe Journal Of Management And Business, [S. l.], v. 4, n. 1, p. 41–57, 2026. DOI: 10.61912/lajumen.v4i1.176. Disponível em: https://journal.lajagoe.com/index.php/lajumen/article/view/176. Acesso em: 12 aug. 2026.