Journal Management And Business

FINANCIAL PERFORMANCE BEFORE AND AFTER THE IMPLEMENTATION OF GOVERNMENT REGULATION NUMBER 109 OF 2012 AT PT. GUDANG GARAM Tbk. DANPT. HM SAMPOERNA Tbk.

2024-04-22T16:37:44+07:00

The purpose of this research is to find out whether the Financial Performance of PT. Gudang Garam Tbk. and PT. HM Sampoerna Tbk. experienced a decline after the implementation of Government Regulation Number 109 of 2012. Data analysis used in this research used quantitative descriptive methods by comparing financial ratios consisting of liquidity, solvency, activity and profitability ratios. The research results show that the financial performance of PT. Gudang Garam Tbk. and PT. HM Sampoerna Tbk. tended to decline after the implementation of Government Regulation Number 109 of 2012.

EXPLORATION OF SERVICES ON CUSTOMER SATISFACTION IN THE SENSORIUM BALI RESTAURANT INDUSTRY

2024-05-30T10:45:30+07:00

A restaurant is a place or building organized commercially, which provides good service to all its consumers in the form of food and drinks. Where customer satisfaction must be able to meet customer satisfaction. The level of customer satisfaction can be measured by comparing consumer expectations regarding the desired service quality with the reality received and felt. At this time, culinary development is seen very rapidly, because urban areas have many strategic areas for restaurants. This design plans a western food restaurant that focuses on Canggu regional culinary delights, strategically located near Batu Mejan Beach. The purpose of writing this research is to determine customer satisfaction at the Sensorium Bali Restaurant. I took 8 respondents who had been determined. The research method used is qualitative research, data collection techniques are carried out using interviews and observations. From the results of the research analysis, it can be concluded that customer satisfaction is determined by the quality of service shown in the aspects of Tangibles, Reliability, Responsiveness, Assumrance and Emphaty in restaurants.

ANALYSIS OF HUMAN RESOURCES DEVELOPMENT IN JEMBRANA DISTRICT GENERAL ELECTION COMMISSION

2024-06-04T21:51:38+07:00

The aim of this research is to find out and describe the implementation of human resource development, obstacles, and efforts to overcome the obstacles faced in implementing human resource development at the KPU Jembrana Regency. The research approach used is descriptive qualitative. The selection of informants used purposive sampling technique. The data analysis technique used is an interactive data analysis technique where data analysis is carried out interactively and continues continuously until completion. The results of the research show that the human resource development that has been carried out by the KPU Jembrana Regency includes: Recruitment of employees who are tailored to their work experience, education and training in accordance with organizational needs, and career development for all members by providing training, transfer and promotion opportunities in accordance with organizational capabilities and needs. Obstacles faced by the Jembrana. Regency KPU in developing human resources include: Lack of employees, not having definite HR standards, costs and time, and communication that is not running well. Efforts made by the KPU Jembarana Regency to overcome existing obstacles in human resource development include: Increasing the quality of productive human resources and their equitable distribution, Prioritizing HR capabilities that are in line with technological advances, Prioritizing HR standards that are in accordance with organizational culture and prioritizing communication and work with the team, and collaborating with the KPU Provincial to provide training and development.