Journal Management And Business

THE INFLUENCE OF EFFICIENCY AND CONVENIENCE ON CUSTOMER INTEREST IN MAKING TRANSACTIONS USING MOBILE BANKING AT PT.BANK SULSELBAR SIDRAP BRANCH

Enny Rekayanti — 2025-05-06

The aim of this research is to determine the effect of efficiency an convenience on customer interest in making transactions using mobile banking at bank sulselbar sidrap branch. World development is increasingly rapid and modern both in terms of product variety, service quality and technology. Technology can be felt in various areas of life such as education and finance. The Bank has utilized the development of information technology in its banking services by launching information technology-based transaction service media, namely, mobile banking (M-Banking). The use of mobile banking services on cell phones makes it easier for customers to carry out their banking activities without time and space limitations.The research method used is a quantitative method and the type of research used is associative research which only tests the effect of efficiency and convenience on customer interest in making transactions using mobile banking. In this study, the population taken was customers of the Sidrap branch of Bank Sulselbar who had an interest in mobile banking services and who used Sulselbar mobile services. The data source in this research used a questionnaire with 101 respondents. efficiency variable (X1) and the convenience variable (X2) can simultaneously be seen that the calculated F value is 118.987 > t table value 3.09 and the significance value is 0.000 < 0.05. Because the calculated F value is much greater than the F table value and is positive and the significance value is smaller than 0.05, it can be concluded that together Efficiency (X1) and Convenience (X2) have a positive and significant influence on Customer Interest (Y) in transactions using M-Banking at Bank Sulselbar Sidenreng Rappang Branch.

THE INFLUENCE OF HUMAN RELATIONS AND WORKPLACE PEACE ON EMPLOYEE PERFORMANCE AT THE COOPERATIVES, SME, MANPOWER AND TRANSMIGRATION SERVICE OF SIDENRENG RAPPANG REGENCY

Munawarah Munawarah — 2025-05-11

This study aims to determine the influence of human relations and workplace peace on employee performance at the Cooperatives, SMEs, Manpower and Transmigration Service of Sidenreng Rappang Regency partially and simultaneously. This study uses a quantitative method with a Likert scale using a sample of 51 respondents, the data sources in this study are divided into two, namely primary data obtained directly through observation and secondary data obtained through external references, both articles, journals and others. The sampling technique used is the total sampling technique. The data analysis used is multiple linear regression analysis using Statistical Product and Service Solution (SPSS) version 21. The results of the study indicate that the human relations variable does not have a significant positive effect on employee performance. This is indicated by the calculated t value of -0.698 <1.677 t table. Then reinforced with the significance value obtained of 0.489 > 0.05. So based on these results it can be stated that Human Relations does not affect employee performance. The work peace variable shows that work peace has a positive and significant effect on employee performance. This is indicated by the calculated t value of 4.511 > 1.677 t table value. Also reinforced by the significance value obtained of 0.000 < 0.05. So based on these results it can be stated that work peace can partially provide a positive and significant effect on employee performance. The Human Relations and Work Peace variables simultaneously have a positive and significant effect on employee performance because the significant value of the f-test results (0.000) is less than 0.005.

THE INFLUENCE OF WORK EXPERIENCE ON EMPLOYEE PERFORMANCE AT THE EDUCATION AND CULTURE OFFICE OF SIDENRENG RAPPANG REGENCY

Aswandi Aswandi — 2025-05-17

Based on observations conducted by the researcher on employees at the Department of Education and Culture Office in Sidenreng Rappang Regency, further examination is needed. There are still employees who lack work experience relevant to the tasks assigned by their superiors, including employees with less than one year of service. This poses a challenge to improving employee performance and has led to a decline in performance within the Department of Education and Culture Office in Sidenreng Rappang Regency. The objective of this research is to determine whether work experience significantly influences employee performance at the Department of Education and Culture in Sidenreng Rappang Regency. A quantitative research method was used. The research population consisted of 85 employees at the Department of Education and Culture in Sidenreng Rappang Regency. Using probability sampling or random sampling techniques and the Slovin formula, the sample size was determined to be 46 employees. Each member of the population (employees) had an equal chance of being selected as a sample, with the selection process being random without considering the strata within the population. The analysis results indicate that work experience has a significant effect on employee performance, with a calculated t-value (3.297) greater than the t-table value (2.015). Therefore, the hypothesis stating that work experience influences employee performance is accepted. The coefficient of determination (R Square) value of 0.198 indicates that approximately 19.8% of the variance in the dependent variable (Y) employee performance is influenced by the independent variable (X) work experience. The remaining 80.2% is attributed to other variables not examined in this research.

EFFECTIVENESS OF COMPETENCY TRAINING IN IMPROVING EMPLOYEE PERFORMANCE OF PT KARYA ENERGI INDONESIA (CASE STUDY ON MAINTENANCE TEAM)

Muchamad Munawir Maulana — 2025-06-03

This study aims to examine the effectiveness of competency training in improving employee performance, specifically within the maintenance team at PT Karya Energi Indonesia. The research employs a descriptive qualitative method, which seeks to provide an in-depth understanding of the impact of training on employee performance based on field data. Data collection techniques include observation and in-depth interviews with employees and maintenance team supervisors. The results show that competency training has a significant impact on two main aspects: the improvement of technical skills and the enhancement of safety awareness. The improvement in technical skills is reflected in an 80% achievement rate within the scope of work, indicating enhanced employee capabilities in maintenance activities. Meanwhile, safety awareness increased by 85%, indicating the success of the training in fostering a culture of safe working practices. Based on these findings, continuous and relevant training is essential to maintain and improve the quality of employee performance in the future.